Atlassian today announced the general availability of Cloud Enterprise, a cloud-based service through which organizations can mix and match the company’s various offerings under a single subscription.

The company has signaled its intention to shift toward cloud services for months; now, the initial Cloud Enterprise subscription will cover the company’s Jira Software, Confluence and Jira Service Management offerings.

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Which of the following best describes how you currently monitor and manage systems across your hybrid cloud environment?(Required)

Multiple separate tools for different environments

Multiple separate tools for different monitoring and management functions

Single consolidated dashboard

Custom built monitoring and management solution

No full monitoring and management solution

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How valuable would it be for your monitoring and management solution to incorporate predictive analytics to help you identify and address system issues that are critical and not waste time or effort working through all the data and “noise” that is not critical?(Required)

Extremely valuable

Moderately valuable

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Slightly valuable

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How do you most typically address potential system issues BEFORE they impact your operations?(Required)

Automated workflows and playbooks to remediate potential issues as soon as they are detected

An orchestrated response process that leverages automation, AI, and human expertise to rapidly respond to potential issues

Advanced monitoring tools such as predictive analytics and anomaly detection to proactively identify and address potential issues

Respond to issues as they arise, using manual processes and troubleshooting techniques

A combination of automated remediation, orchestrated response, and/or proactive monitoring to address potential system issues

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What methods does your organization use to control and monitor cloud/IT spending?(Required)

Centralized procurement processes

Pre-approved budget thresholds

Automated cost monitoring tools

Department-level spending controls

Regular cost audits and reviews

Cloud cost optimization platform

Approval workflows for resource provisioning

Native financial operations tools provided by the cloud provider

No formal controls in place

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Which methods do you rely on most to detect security vulnerabilities in your systems?(Required)

Automated scanning tools

Manual assessments

Vendor notifications

Threat modeling (for early detection)

None of these

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What are the TWO most common ways you prioritize vulnerabilities to address within your environment?(Required)

Based on potential impact

Based on exploitability

Regulatory compliance requirements

Based on CVSS scores

Risk-based analysis of multiple factors

First-in-first-out approach

No formal prioritization process

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How do you typically handle system updates and security patches?(Required)

Automated updates and patches

Manually review and apply updates and patches on a regular schedule

A combination of automation and manual review

Apply updates and patches on an as-needed basis.

Outsourced update and patch management

No defined process

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Bala Venkatrao, head of product for Enterprise Cloud at Atlassian, said the goal is to make it more cost efficient for organizations to consume the company’s software versus merely acquiring a license to deploy software in an on-premises IT environment.

The company is also making controls available that enable governance of user and change management via a centralized admin hub. Administrators can assign users to instances, configure security policies and monitor usage trends through the hub. There are also built-in integrations with third-party identity-as-a-service providers, to enable administrators to automate provisioning and de-provisioning.

Administrators can also set up and customize multiple application instances; they can keep data pinned to different regions to customize those instances with specific marketplace applications or configurations for compliance purposes.

Finally, a marketplace will allow IT organizations to expand the number of applications they consume from Atlassian and its partners. A smart links and app switcher capability for Jira and Confluence Cloud enable easy collaboration across different instances of Atlassian applications.

Atlassian currently has more than 194,000 customers, so it may take some time to transition the existing installed base to this model. In the meantime, Atlassian is pushing as many new customers as possible toward a cloud platform that makes it easier for Atlassian to keep customers current on the latest release of its software. Atlassian plans to support up to 20,000 users per application instance by later this year.

Venkatrao said while the Atlassian portfolio is frequently consumed by individual end users, the Cloud Enterprise offering is designed to appeal to CIOs, and other senior level executives, that want to centralize billing for application services now accessed via the cloud. That approach will make it easier for large organizations to take advantage of discounts they may qualify for as overall usage increases, Venkatrao said.

While Atlassian may be a little late to the software-as-a-service (SaaS) application game, Venkatrao noted that the Cloud Enterprise platform will make it simpler for Atlassian to apply AI to the metadata it will collect. Atlassian has already leveraged AI to improve document search within Confluence and Jira, in addition to employing predictive analytics to surface recommendations for including personnel on a project.

It may be a slow transition to the cloud for Atlassian, but that transition is clearly underway.