ngrok today added a global server load balancing capability to its service for managing ingress via an application programming interface (API).

Alan Shreve, ngrok CEO, said the ngrok Global Server Load Balancing (GSLB) service reduces latency and increases overall resiliency by automatically rerouting traffic across a global network of points-of-presence ngrok manages.

The overall goal is to provide a higher level of abstraction for managing network operations (NetOps) that can be programmatically invoked. NetOps takes the place of what are essentially the equivalent of Assembly programming tools to provision networking equipment, he added. The long arc of computing is moving toward higher levels of abstraction to make IT capabilities more accessible, noted Shreve.

That approach eliminates the need for IT teams to assign network operations teams to manage appliances in favor of a service that also provides a demilitarized zone (DMZ) via a service that accesses reverse proxies and firewalls, noted Shreve. The ngrok service ensures unauthorized requests are instantly blocked.

The ngrok service provides a programmable approach to managing network services that makes it simpler for DevOps teams to invoke them. Instead of waiting for a network operations team to provision networking equipment, an API makes it possible to integrate the provisioning of networking services within the context of a larger DevOps workflow.

One of the challenges that IT teams continue to encounter is that while virtual machines can be spun up in minutes, the provisioning of network services can require anywhere from minutes to days, depending on the age of the networking equipment. The ngrok service doesn’t eliminate the need for network professionals, but it does make it simpler for them to collaborate with application development and deployment teams, said Shreve.

It’s not clear if NetOps teams will one day simply become an extension of a DevOps team, but as applications become more distributed, the need to minimize network latency is becoming more critical. A service like ngrok makes it simpler for DevOps teams to ensure the appropriate level of bandwidth is available so distributed application performance doesn’t slow to a crawl.

Of course, the bigger challenge will be bridging the cultural divide that currently exists between many NetOps and DevOps teams. Both groups have their own distinct nomenclature for describing services that, in many cases, the other simply doesn’t comprehend. As distributed application development accelerates, each organization will need to determine how to demolish those silos so both teams can more easily achieve a common goal.

In the meantime, IT leaders might to reconsider their strategy as networking services become increasingly programmable via APIs. Most modern networking equipment today is software-defined in the sense that network operations teams have access to graphical tools to provision networking equipment. However, as APIs become more accessible, the need for those graphical tools may not be nearly as high as it is today as networking becomes just another service to be managed as code.