In the world of reliability engineering, you’ll frequently encounter the three “-ability” words: Availability, maintainability and reliability. They sound similar and have similar meanings. In fact, these words may seem so similar that it can be tempting to use them interchangeably. That would be a mistake. Availability, maintainability and reliability all have distinct—if related—meanings, and […]
But What About When You Fail?
One thing Agile and DevOps definitely brought IT was a more accepting view of the whole “mistakes happen” mantra. Crashing systems is no longer a guarantee of a free ticket out the door. Indeed, off the top of my head, I can think of at least two cases where a CIO themselves checked in sloppy […]
Achieving Application Health Through Integrated APM
Performance and availability mean everything to application users at both the enterprise and consumer level. Think about how much we rely on technology for our everyday communication—when Slack suffered from an outage this summer, it affected thousands of business professionals across the globe who use Slack to communicate, organize tasks and share information. In a […]
Understanding and Implementing the APM Puzzle – Performance and Availability
While every organization is unique, there’s one universal goal everyone can get behind—creating and delivering an exceptional end-user experience. For both classic IT organizations and companies built in the age of cloud, delivering continuous availability and appropriate application performance is key. Although digital transformation has become a buzzword some would say is meaningless, the idea […]