Recently, Facebook experienced an outage. If companies relied on that app to do business, their IT teams were likely swamped with end-user complaint calls. How would teams traditionally respond? They’d dive deep into the rabbit hole, analyzing issues on a case-by-case basis, asking countless questions, including: Could there be a problem with the enterprise network? […]
How Embedded Real-Time Engagement Makes the Internet More Inclusive
We hear the word “inclusivity” thrown about quite a bit these days. Some would call it a buzzword, but inclusivity is important to consider given all the innovation we have seen in the past decade. From powerful smartphones to VR video games, technological capabilities keep moving ahead in leaps and bounds. However, factors like geographic […]