DevOps encompasses a wide variety of technical and social practices for improving the development, delivery and operation of IT systems. Salesforce has become more than a CRM system; it evolved into a full-featured ecosystem and a low-code platform that made development far simpler and more approachable than traditional code-based platforms. Cross-functional teams build on Salesforce […]
Principles Systems and Tools – What Shingo Can Teach Us About DevOps
In my last post, The Power of a Game: What I Learned from Facilitating the Phoenix Project Simulation, we explored how DevOps and Agile practices are built on underlying Lean principles that go back decades to a time before the Toyota Production System. When you look into the history of Lean, it is almost impossible […]


