Author: Scott Edwards

  • Moving from ‘Tester’ to ‘Quality Enabler’

    Moving from ‘Tester’ to ‘Quality Enabler’

    Speed versus quality. Can you really have one while the other exists?

    When Agile came on to the scene, it pushed to get development teams to create code as quickly as possible. Then DevOps came on as a practice that helped these Dev teams and the Ops side of the house to interact and collaborate more on best practices, tools to use and pinpointing issues in operations.

    But the testing practices and QA teams have had challenges keeping up with all this code that is getting thrown their way at an avalanche pace. That is probably why nearly two-thirds of self-proclaimed DevOps practitioners report that their biggest bottleneck occurred in the QA/Test phase. In fact, this cited bottleneck was more than 2 times greater than the No. 2 proclaimed bottleneck, planning (29 percent).

    It’s been said that “the consumer appetite to engage via digital channels is matched only by intolerance for any defects that might have an impact on their user experience and business outcomes.” If organizations are going to speed their delivery pipeline, they need to remember that the success of continuous delivery hinges on the effective employment of continuous testing.

    Part of the problem remains with manual testing practices. You can’t manually test millions of lines of code, then try to figure out the customer experience during integration testing with other internal or third-party systems and API, with hundreds of microservices or varying mobile devices.  The complexities of today’s composite apps make it impossible.

    And traditional, legacy testing tools don’t help, either. Gone are the days of waiting for the UI to be complete before QA teams begin their testing. And gone are the days of developers throwing code over the wall to the testing team and washing their hands of it.

    A few other facts:

    1. Ninety-one percent of QA professionals agree that the role of testing must change to meet the demands of today’s agile development needs.
    2. Only 1 in 3 organizations involve QA in planning requirements.
    3. Fewer than 1 in 5 organizations write new tests each time new code is checked in.

    The idea of continuous testing helps to solve that. Continuous testing is the practice of testing across every activity in the software development life cycle (SDLC) to uncover and fix unexpected behaviors as soon as they are injected. That can’t happen in the above environments.

    A new ebook from CA Technologies and staging-devopsy.kinsta.cloud notes that to continuously deliver software, organizations need to make sure tests, procedures and processes around quality are designed to fit in line with the flow of development, integration and deployment. While continuous testing is dependent upon strategic automation, it is not synonymous with automated testing—a continuous testing process encompasses other important QA activities that impact overall product quality.

    As such, continuous testing depends on four major pillars:

    1. Code Quality – Did developers create the application code correctly?
    2. Pipeline Automation – Can the application code work across environments without manual intervention?
    3. Application Quality – Did developers create the correct features?
    4. Customer Experience – Are users perceiving value in the application delivered?

    These four pillars are discussed in more detail in this continuous testing ebook. You’ll learn the evolutionary journey you can take to shift testing practices left, and really make testing and quality everyone’s responsibility. You’ll even read how GM Financial was able to transform its load practices by implementing some of these practices. See how you can start using these pillars in your QA efforts.

    Now is the time to elevate QA’s new role from that of tester to quality enabler.

    — Scott Edwards

  • CD 101 Podcast: The What, How and Future of Continuous Delivery

    CD 101 Podcast: The What, How and Future of Continuous Delivery

    Now that we’ve arrived at Episode 4 of our CD 101 Podcast, let’s address some basic concepts—like the what and how of it all and the future.

    Wait … perhaps we could—or should—have touched on these key topics earlier. Or not. At least not the future part? Anyway …

    While this (mostly) backwards-looking orientation may seem a bit odd, I’d argue that we’re actually navigating the conversation on precisely the correct path. Let’s rewind for a moment to look at where we’ve come from.

    Episode 1: We highlighted many of the fundamentals of this thing called CD, yet we did so from more of a conceptual and best-practices standpoint. While the ideas and processes involved do resonate in the real world, the topics we cover in this episode are bit closer to the water-cooler conversations we’re hearing about CD as it grows in practical adoption.

    In Episode 2: We covered the whole how do you “realize agility” piece of the conversation. This is important and a precursor to some of these other basic questions. The entire process of digital transformation begins with getting agile and you can’t truly adopt continuous delivery without doing so; therefore, this was another good place to feed today’s discussion.

    In Episode 3: We looked at the prospect of re-inventing the “Modern Software Factory” with agile development and continuous delivery. OK, so, perhaps we were getting a bit ahead of the basics here, but I’d maintain that this is an important piece to consider upfront that builds on these other building blocks. As with the topics covered in Episode 2, it is critical to understand the big picture challenges and benefits before you begin to get your hands dirty.

    And now for some nitty gritty.

    In Episode 4, we hear from Shamim Ahmed, CTO of Continuous Delivery Solutions at CA Technologies, as he answers the nine burning questions he most often hears in speaking to enterprise practitioners as they look to employ DevOps and Continuous Delivery practices in the real world.

    So, while these previous conversations were material, this is a crucial set of topics to consider as you invoke your own strategy, including:

    1. What is the difference between DevOps and continuous delivery?
    2. What are the key impediments/obstacles to achieving speed/quality in CD?
    3. How do we overcome these obstacles?
    4. How do we get started on the CD journey?
    5. What are the key top-level metrics you want to track in a CD program?
    6. What org changes do we need to make to implement CD?
    7. What the key capabilities we need to implement?
    8. How do we integrate all the different tools we have in our environment?
    9. How will the future of continuous delivery evolve?

    OK, that last part is a bit more postulation on our part—though we like to think on the practical side, based on the answers to all these other important real-world adoption dynamics.

    Tune in and hopefully learn a good deal about where your approach stacks up, and needs to evolve.

    As always, you can find said Episode 4 of the Continuous Delivery 101 Podcast by:

    • Listening to it on your computer on YouTube
    • Downloading it from iTunes store
    • Downloading it via the Podcast App by searching for “Continuous Delivery 101 podcast”

    Enjoy!

    — Scott Edwards

  • CD 101 Podcast: How to Build the Modern Software Factory with Agile Development and Continuous Delivery

    CD 101 Podcast: How to Build the Modern Software Factory with Agile Development and Continuous Delivery

    And now, for Episode 3 … you decide if it beats “Star Wars – Revenge of the Sith.”

    I think we accidentally just set the bar pretty low, but …

    … here we go. Let’s begin with a prerequisite pithy quote from an objective industry observer:

    “If agile software development was the opening act to a great performance, continuous delivery is the headliner,” according to Kurt Bittner of Forrester Research.

    Kurt explains this concept further by saying, “The pace at which consumers expect change is causing a crisis in application development and delivery … agile was a good start, but it wasn’t sufficient to drive better business results; continuous delivery forges the broken link in the value chain, connecting business strategy with business results.”

    So there, you have it.  At least according to Forrester, continuous delivery (CD) is one of the most important evolutions of agile methodology within the modern software factory. But, there’s more.

    Andrew Binstock from Dr. Dobbs fairly well echoes this sentiment, saying: “It’s becoming clear that agile alone is no longer sufficient to keep up with the demands of the present day … software complexity and the need for constant updates are making it difficult for leading edge organizations to keep up without moving beyond agile and embracing continuous delivery.”

    Episode 3 of our podcast series discusses the importance of Agile Transformation along WITH Continuous Delivery to automated some of the development, test, and release efforts to remove some of the bottlenecks downstream in the software development life cycle in the build, test and release phases.

    Lean Agile + CD can create these 1+1=3 types of results.

    Episode 3 of the Continuous Delivery 101 Podcast can be found by:

    • Listening to it on your computer on YouTube
    • Downloading it from iTunes store
    • Downloading the podcast from your Podcast App by searching for “Continuous Delivery 101 podcast”

    Thanks for listening!

    — Scott Edwards

  • CD 101 Podcast Episode 2: The Agile Enterprise

    CD 101 Podcast Episode 2: The Agile Enterprise

    And we’re back with another episode of the “Continuous Delivery 101 Podcast.”

    In Episode 1, we covered the three waves of IT disruption—and how these disruptions, combined with the move toward digital transformation, are drastically changing every industry.

    This, of course, underlined how accelerating speed-to-market is clearly more important than ever before.

    In this second episode, we talk about Agile methodologies with expert Dan Rice, who addresses how these practices can enable business strategies to be implemented at greater speed.

    Listen closely and you’ll learn more about what Agile actually means across various teams, roles, product owners and scrum masters, along with related points on DevOps and CD tooling.

    All of these topics are great food for thought as you think about how you can move to build software faster and with increased quality. Yet, if enterprises only focus on these issues, they aren’t tackling or talking about the real problem in their organization that Agile can solve.

    It’s time to take the conversation beyond the team level and talk about how work flows to every involved team, enterprise-wide—specifically, about how initiatives can expand across multiple teams, how to manage shared resources and how to pull in other dependent teams.

    For Agile to work, it has to expand universally and be ingrained further at program level, to understand precisely how work is coordinated and flows across every domain.

    You can listen to Episode 2 of the “Continuous Delivery 101 Podcast” via:

    • YouTube
    • iTunes store
    • Or by searching for it in the iTunes Podcast App under “Continuous Delivery 101 Podcast”

    Thanks for tuning in to the “Continuous Delivery 101 Podcast.” We hope you’ll continue the conversation by posting your comments below or in the comments section on YouTube or iTunes.

    Meanwhile, keep tuning in: We’ll be back soon with another episode!

    — Scott Edwards

  • Welcome to the Continuous Delivery 101 Podcast

    Welcome to the Continuous Delivery 101 Podcast

    No matter what industry you’re in or how old your business is, your software often determines your success in today’s application economy.

    Applications are the face of your business—both the way it performs and the speed with which you can incorporate new ideas and innovations, driven by the efficiency of your software development life cycle—determines whether your company can survive in this competitive market.

    Software doesn’t just support the business today, it drives the business—and your organization’s livelihood in this application economy comes down to your ability to quickly deliver world-class capabilities. As a result, more organizations than ever are turning to the practice of continuous delivery (CD) to improve their ability to plan, build, test and release applications to market.

    With this increased focus on continuous delivery methodologies and practices, we’ve established a new podcast that highlights the importance of utilizing CD, along with adoption techniques and other best practices.

    Dubbed “Continuous Delivery 101,” the series features some of today’s leading  experts in the field discussing where they’ve seen CD success, across some of the world’s top organizations and across multiple industries.

    The first episode in this series covers CD fundamentals and the software evolution that has made continuous delivery so critically important.

    Beginning in the ‘60s, this first wave of this software evolution saw mainframe systems brought in to automate business tasks. A second wave saw the emergence of ERP/CRM-based processes, so we could improve how we run contact management and transaction processes.  Today we’re in the third wave, which started with the widespread adoption of mobile and web technologies, with all of these paradigms intersecting in perfect convergence.

    Businesses that have mainframe and distributed systems, that have CRM and ERP system, that have web fronts and mobile apps, are utilizing these continuous delivery tools to innovate faster than ever before. These organizations are being forced to reinvent how they communicate with customers and how they deliver goods and services to stay relevant in the market.  This third wave, where business is now driven by IT, is the biggest disruption that we’ve seen.

    To hear a lot more on this topic, check out the  first episode of the Continuous Delivery 101 podcast via YouTube or the iTunes store, where you can find it on the Podcast App by searching for “Continuous Delivery 101 podcast.”

    Software delivery, fueled by CD, is evolving at a furious pace.  Stay tuned for more expertise and best practices.

    — Scott Edwards