In working closely with large enterprises for several years, we consistently hear businesses talk of IT needs to achieve critical and strategic goals. Commonly these large enterprises span many verticals like technology, online media, finance, banking, and more.
At the heart of their business goals, lie technology hurdles they need to overcome to scale as enterprises of the next decade.
Visualizing IT as a service
So we captured in this mind map high-level business goals that require a broad set of IT services ranging from infrastructure, applications, management, integration, service provider, and architecture.
If you look to the left, you see needs centered around applications. These detail all the services required to provision, deploy, and manage applications including application architecture models to design automated deployments and serve all the right infrastructure resources.
On the right, you see needs that revolve around compliance, reporting, and integrating with various service providers to supply virtual infrastructure and a slew of related services to keep the infrastructure running smoothly and reliably.
We find that this visual captures the entire IT-as-a-service industry as a whole and this exercise helps to understand where the customers’ needs are and where in that spectrum we assist them.
See if you can pinpoint the areas where DevOps and IT Ops come into play.
Enjoy the mind map and click to see a larger PDF view!

Alberto,
This is nice. The detail is fantastic thank you. But it fosters one of the continuing problems in DevOps which is reliance on tooling and process to make things better. Without communication tooling and process will do nothing. And i read this as sort of fostering that separation between parties. Expecting ITaaS to serve the middle ground. I see it more holistically. I don’t think the middle is tools, I think the middle is open communications. With tools as it’s own dimension on this.
Totally agree. We believe that collaboration is key to successfully drive this vision. And the mission of DevOps tools is to elevate the collaborative undertaking by automating the details of how to achieve the desired end state.
Hi all, anybody knows with is the application to do this design for mind map high-level business ?
I used this: https://coggle.it/
Thanks