Events management requires quick responses, which can be challenging since there is typically an incredibly large volume of events that take place every day. Therefore, relying on humans to respond to these events quickly is error-prone, messy and often frustrating. These events have easily reproducible steps that can be codified and are perfect reasons for […]
The Role of Bots
Bots: ‘Like a CLI on Steroids’
Overheard in a Palo Alto coffee shop: “… so, we tokenize the utterances, lemmatize the tokens, vectorize with StarSpace embedding, and run the featurized input through the neural net. The softmax activation layer tells us what the user intent was.” “Sorry, you what the what and then what?” “Or, you can say the user types […]
Automation: Addressing Bot Security with BotChain
Bot technology is all the rage these days, and with good reason. Bots help you shop and provide customer service. In fact, one bot keeps contacting me on Facebook, telling me how I can optimize my marketing spend. They’re everywhere and they’re getting smarter all the time. Any one bot can access the entire intelligence […]