To keep pace with the swiftly changing digital ecosystem, organizations can’t afford to stand still. It’s vital for organizations to continually assess their business models as part of their digital transformation. Organizations must walk a difficult line between maintaining their core competencies while successfully anticipating what is ahead. The oft-cited Silicon Valley startup mantra of […]
Headless Commerce: Why E-Commerce Is Losing Its Head
How headless commerce is changing the way commerce platforms are designed and services are offered Within the last 15 years we’ve seen commerce technology evolve at a breakneck pace. In the early nineties, online shopping was limited to simplistic webstores built around self-contained, all-in-one software solutions. And with consumer engagement restricted to web browser access […]
How to Successfully Bring the B2C Frictionless Model to the Enterprise
Consumers expect to be able to do anything, anywhere and at any time in our digital world. They’ve grown accustomed to this level of speed and efficiency because business-to-consumer (B2C) companies have been delivering a frictionless customer experience for years. PayPal and Venmo are great examples of frictionless transactions and instant gratification through digital platforms: […]
Fear of Being Left Behind Driving IIoT Investment
It’s said that the industrial internet of things (IIoT) will help enterprises improve business performance and enjoy growth from new products, enhanced and new customer experiences and even new business models. The challenge, as we covered in “The Industrial Internet of Things Still More Promise Than Reality,” is that business leaders still don’t have a […]