In “The Phoenix Project,” a 2013 novel about an IT manager rescuing a late, over-budget IT initiative, Gene Kim demonstrates how collaboration between IT operations, development and business users can impact the business. In the era of digital transformation, the need to bring development and operations together—in what is often called DevOps—is more important than […]
IT Organization: Blend, Don’t Divide
Bi-modal is the new normal, but the best way to approach this is to blend operations, not create separate groups. There’s been much ado lately about the transition of enterprise IT from traditional, steady operations to a highly agile and services-based operation. Companies of all sizes are moving to the cloud and adopting DevOps, yet […]