The rise of DevOps has shown that agility and speed are key drivers for turning a business into a high-growth company. But as product managers, that’s not all we can take away from the DevOps culture. Those same methodologies that enable DevOps to function, such as having cross-functional teams and embracing a culture that embraces […]
Benefits for the Product Team in Working Support Cases
An increasingly popular practice that’s being adopted by DevOps groups are developers working regular shifts in front line support. The thinking behind this exercise is pretty sound. When exposed to the real world problems and frustrations customers face when using their software, a developer’s work becomes more about supporting that customer experience and increasing customer […]
A Critical First Step in Bringing Dev and Ops Together
We all want to deliver excellent software to our customers. We now have a greater awareness than ever before of the interconnectedness of all the activities required to do so. The agile movement started this but it was not until the advent of DevOps that Ops was considered part of the full picture. In this […]