The operations team receives a page at 2:00 a.m. Something isn’t working correctly. Do they know how to fix it? Perhaps more importantly, do they know whether it matters to customers or how it impacts the business? There are different techniques that companies implement to maximize the quality of their software. We talk about shifting […]
Lightstep Extending Beyond Observability with Lightstep Incident Response – Techstrong TV
Ben Sigelman and RJ Jainendra discuss ServiceNow’s latest announcement that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and resilient. The video is below followed by a transcript of the conversation. Alan Shimel: […]
Empowering BizDevOps Teams With SLOs
When BizDevOps teams are drowning in logs and false alerts and are spending more time on manual processes than on building and deploying new applications and features, the work suffers, morale suffers and the organization as a whole suffers. Releasing better and more secure software, faster and with real business impacts starts with a robust […]
7 Important Truths About Chaos Engineering
As a relatively new practice, chaos engineering has plenty of myths surrounding it, from randomly shutting down production systems to requiring huge investments of time and money. There’s a lot of confusion over the purpose, the value and the practice of chaos engineering. This presents a problem for DevOps teams, especially since more than half […]
How To Build a Culture of Resilience Through Good Habits
Good habits are hard to form. I’ve been listening to the audiobook “Atomic Habits“ by James Clear on my morning runs, and something struck me. At Gremlin, along with our software, what we’re trying to promote are positive new habits for our customers. According to the author, one of the primary reasons new habits don’t […]
Increasing Your ‘Bionic Footprint’ with DevOps
“The Six Million Dollar Man” was a 1970s TV series. In the show, NASA astronaut Colonel Steve Austin is severely injured in a crash and is “rebuilt” with bionic features that enhance his strength, speed and vision beyond normal human capabilities. The main tagline was, “We can rebuild him, we have the technology.” I recently […]