OpsRamp announced today that IT organizations that subscribe to its discovery and monitoring tools will now also receive free access to the company’s AIOps and remote access management service tiers for one year. Ciaran Byrne, vice president of product for OpsRamp, said the decision to provide free access to additional tiers of service is a […]
VMware Makes vRealize Automation Framework Available via the Cloud
VMware this week announced it has made a software-as-a-service (SaaS) edition of its vRealize automation platform generally available. Taruna Gandhi, senior director for product and technical marketing at VMware, said VMware vRealize Operation Cloud will make IT automation more accessible to a broader swath of organizations that might not be able to implement IT automation […]
Intelligent Virtual Assistants and Their Role in Helping Brands Transform Customer Experiences
The relationship between computers and humans has undergone a significant paradigm shift over several decades. From the emergence of the web in 1995 to applications or apps in 2005, technology has grown by leaps and bounds as the years progressed. This growth has brought technology to the modern era, where artificial intelligence (AI) has ultimately […]
BigPanda Provides Free 90-Day Access to IT Ops Platform
BigPanda, a provider of an IT ops platform infused with machine learning algorithms, this week announced it will make available for free for 90 days an instance of its software available to IT professionals working from home to help combat the COVID-19 pandemic. Mohan Kompella, vice president of product marketing for BigPanda, said the IT […]
Three Priorities for IT Operations Continuity During the COVID-19 Pandemic
The world has been turned upside down amidst the COVID-19 pandemic, and organizations that are trying to maintain best IT and security practices are faced with new challenges such as sudden remote workforces, increased COVID-19-related phishing and business e-mail compromise scams, and quarantine-imposed travel restrictions. Are you facing disruptions in your workforce, limitations in the […]
HPE Expects Increased Reliance on Virtual Desktops
Hewlett-Packard Enterprise (HPE) is making it easier for organizations to migrate to virtual desktops that can be deployed on servers in an on-premises IT environment. Peter Mansell, global practice director for digital workplace at HPE, said that in the wake of COVID-19 pandemic more organizations will be moving to centralize the management of desktops to […]
COVID-19 Reaction: Massive Spike in IT Incidents
A report published this week by PagerDuty, a provider of an incident management platform, finds organizations that rely on the platform to manage IT issues are managing on average double the number of incidents since the start of the COVID-19 pandemic. In some industry segments, such as online learning services, travel and entertainment services, the […]
Why the Buzz on Software-Defined Everything (SDx)?
You’ve likely heard the buzz getting louder the last few years around software-defined everything (SDx). You’re probably finding a swarm of companies knocking on your door selling a host of services around implementing software-defined networking (SDN), software-defined storage (SDS) and software-defined data center (SDDC). What you may not realize is that this software-defined movement is […]
Taking the Fear Out of Legacy Modernization
Once a cutting edge and golden standard of technology, legacy-based monolithic applications have become a big burden for many organizations. While pivotal in supporting business functions, they have and will continue to lose the flexibility and overall usability required to be successful in today’s competitive digital and agile business landscape. But for most businesses, and […]
Catchpoint Provides Free Remote Monitoring Tools to Help Combat COVID-19 Pandemic
Catchpoint announced today it will provide free access to tools to monitor remote network connections to help organizations that are helping to combat the COVID-19 virus by requiring employees to work from home. Company CEO Mehdi Daoudi said supporting an entire workforce that suddenly needs to work remotely is clearly a major IT challenge. To […]