A few simple tips can help keep your remote workers productive and relatively stress-free during the new WFH paradigm Months into adjusting to COVID-19 impacts, organizations are now living in the day-to-day that was built on—let’s be honest—somewhat rushed plans to get everyone remote as quickly as possible. The image of repairing a bus while […]
Atlassian Adds Asset Management to ITSM Portfolio
Atlassian this week announced it has acquired Mindville, a provider of IT asset management software that the company plans to integrate with its Jira ServiceDesk platform. Edwin Wong, head of product for IT at Atlassian, said Mindville will extend the reach of its IT service management (ITSM) portfolio, which includes Opsgenie for incident management, Jira […]
observIQ Lauches Open Source Log Agent Project
Blue Medora, after selling its core monitoring integration platform to VMware, today changed its name to observIQ and launched an open source agent project that will serve as the foundation of a log management tool to be delivered as a software-as-a-service (SaaS) application. Company CTO Mike Kelly said the observIQ agent, which is written in […]
Puppet Brings Orchestration to IT Automation
Puppet today unveiled its summer release of Puppet Enterprise that promises to make it easier for DevOps teams to construct automated workflows within a Puppet console. DevOps teams can now mix and match thousands of declarative state-based modules available on Puppet Forge repository to compose and orchestrate workflows. At the same time, Puppet has added […]
Jump Over the Hidden Barriers to Digital Transformation
Digital transformation is critical to success in the new normal. Here’s how to achieve it in an uncertain economy Bit by bit, we’re reopening the economy. No one knows how long it’ll take to get the economy back on track or what kind of regulations there will be to keep everyone safe. But we do […]
VMware’s Blue Medora Buy Advances AIOps
VMware has announced it will acquire Blue Medora, a provider of a service for integrating data collected by IT monitoring tools, to expand its efforts to advance the adoption of artificial intelligence to automate IT operations (AIOps). Roy Ritthaler, vice president of cloud management for VMware, said Blue Medora provides VMware with a software-as-a-service (SaaS) […]
DevOps Deeper Dive: Apple Adds Fuel to ITSM Fire
Apple’s acquisition this week of Fleetsmith, a provider of IT service management (ITSM) tools for Apple devices, is reigniting a fierce debate over how best to manage endpoints in heterogeneous IT environments. Fleetsmith, along with rivals including Jamf Software and IBM, provides ITSM tools that only manage Apple devices. The company argues that the IT […]
Red Hat Extends Reach of Ansible Automation Framework
Red Hat this week launched a collection of downloadable workflows for automating IT processes that will be made available via the Ansible Automation Hub. At the same time, Red Hat has updated the Red Hat Ansible Automation Platform to add an automation services catalog to keep track of workflows and a return on investment (ROI) […]
It’s Time to Take a Customer-First Approach to AIOps
Artificial intelligence for IT operations (AIOps) has several use cases that IT operations managers can’t deny: reduce alert noise with statistically significant outcomes (up to 80%), correlate alerts and events to uncover the critical business issues immediately, analyze data across environments to find root causes and resolve routine issues (like patching) automatically. Gartner predicts that […]
How to Leverage Elastic Services for Cost Optimization
Due to the current pandemic, business continuity for many organizations has suffered a great deal. Organizations, primarily those in manufacturing, agriculture, transport, hospitality, energy and retail sectors, have been affected by the unanticipated change in the business landscape. Some companies in these sectors have been experiencing massive losses in revenue, which is why their primary […]
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