The ability to make effective business decisions has historically relied on factors such as experience, qualifications, talent and, in many cases, luck. Strategic and tactical choices are also informed by ‘borrowing’ the insight and knowledge of others. In many situations, ‘follow the leader’ can be an effective approach, and one need only study any sector […]
PagerDuty goes beyond alerting to advanced analytics of incident resolution
PagerDuty has made a major move from simply alerting team members to potential issues via pager or web to actually becoming an advanced analytics platform to measure team and system performance regarding incident response. They announced their new functionality today (release below). This is really a big step up for PagerDuty which also recently announced […]