We are tired. Information overload is a problem in the modern world. We hear instantly about events we never would have known about otherwise, or that we would have learned about months after the fact. Today, moments after an event, we have thousands of “professionals” analyzing it for us, a millions-strong army of amateurs telling […]
Three Ways Machine Learning Can Change Incident Management
Incident management for important applications has many connotations, many of them negative. Most are well-deserved. Stress, panic, hurry, urgent, drop-everything, all-hands-on-deck, emergency, to name a few. Typically, there is a critical problem, ranging from complete failure to loss of certain functionality or performance. The problem or outage potentially means loss of revenue, loss of customers, […]
Getting Started With Continuous Monitoring
DevOps continues to gain traction among organizations as demand grows for digital product and platform development. According to Gartner, 87% of business leaders believe digitalization is a priority. Every DevOps transformation requires a dedicated, continuous learning process and effective implementation to reach maturity. If a practice or pattern is passed over or ignored, it can […]
PagerDuty Applies AIOps to IT Incident Management
PagerDuty, at its online Summit20 conference today, unveiled a bevy of updates that apply machine learning algorithms across a wide range of workflows across the PagerDuty incident response platform. In addition, PagerDuty today announced it will acquire Rundeck, a provider of an IT automation platform that auto-remediates incidents by enabling playbooks to automatically execute whenever […]
DevOps Chat: Alert Management with Everbridge’s Prashant Darisi
IT service management (ITSM) has been around for a long time, but its relationship to DevOps has been nebulous at best. In this DevOps Chat, we explore the connections between DevOps and ITSM with Prashant Darisi, vice president of Product at Everbridge. Everbridge is swiftly making a name for itself in the alert management space […]
Splunk Acquires VictorOps: The End of the Road for Standalone IT Alert Management Tools?
This week, Splunk, the leader in machine data intelligence, announced the acquisition of IT alerting solution VictorOps for $120 million. My congratulations to the VictorOps team for building a solid product for alert management and collaboration, demonstrating a wicked sense of humor and creating some cool T-shirts. While the acquisition makes sense on many levels, […]