The COVID-19 pandemic put digital services in the spotlight. The winners in 2020 and beyond will be those organizations which provide awesome user experiences for online products, services and apps. There is scant room for error, as digital leaders before the pandemic have upped their game even more. For example, streaming service provider Netflix’s 2020 […]
The Challenges of Digital Experience Monitoring
One of the great ironies of DevOps is that the better you are, the less likely it becomes that anyone will ever see your best work. If the code is supremely elegant, the app runs flawlessly, the servers do not lag and users and managers rarely say anything because that is exactly the experience they expect. […]