As systems become more distributed and AI-driven, traditional uptime metrics are no longer enough. The 2026 SRE Report shows how reliability is shifting toward user experience, speed, and business impact, and how AI is reshaping monitoring, incident response, and the role of SRE and DevOps leaders.
Digital Experience and the Future of Observability
Over the past two years, there’s been significant hype around observability in the IT operations and DevOps world. As shorthand for providing better insights, observability has seen a rise in lockstep with distributed architectures, cloud-native applications and the increasingly complex IT environments associated with them. As we round out 2022 and move into the new […]
Cloudflare Adds Digital Experience Monitoring to CDN Portfolio
At an online CIO Week event, Cloudflare today added a digital experience monitoring capability to a portfolio of services layered on top of its core content delivery network (CDN). Corey Mahan, director of product management for Cloudflare, said the Cloudflare Digital Experience Monitoring service extends a Cloudflare Zero Trust platform based on agent software dubbed […]
Best Practices for Digital Experience Management
The COVID-19 pandemic put digital services in the spotlight. The winners in 2020 and beyond will be those organizations which provide awesome user experiences for online products, services and apps. There is scant room for error, as digital leaders before the pandemic have upped their game even more. For example, streaming service provider Netflix’s 2020 […]
Top 4 Challenges for Developer Teams in 2021
As remote work continues into 2021, developer teams are still navigating the new landscape for working across distributed teams and how this new way of working affects product delivery. In particular, there are several key challenges that every developer must face this year, including adapting to new tools and workflows internally, balancing the prioritization of […]
Build Better CX Across the Entire User Journey with AIOps
Ready or not, digital experiences are now the gateway to customers and the standard-bearer of a company’s brand. Yet, as apps become more distributed, more intelligent and more real-time, they continue to run on infrastructure that resides within on-prem data centers as well as multiple public clouds. This complexity is underscored by gaps across IT […]
The Challenges of Digital Experience Monitoring
One of the great ironies of DevOps is that the better you are, the less likely it becomes that anyone will ever see your best work. If the code is supremely elegant, the app runs flawlessly, the servers do not lag and users and managers rarely say anything because that is exactly the experience they expect. […]