If you’re just getting into site reliability engineering (SRE) or platform engineering, you’ve probably come across a bunch of new terminologies, like SLI, SLA and SLO. These benchmarks are commonly referenced in the day-to-day life of an SRE but may seem foreign to outsiders. So, what are the differences between these abbreviations? Well, one of […]
New Relic Adds SLO Tools to Observability Platform
New Relic this week made a service level indicator (SLI) and service level objective (SLO) capability generally available within the New Relic One observability platform. The new capability makes it possible for DevOps teams to customize metrics, unified health reports and alerts. Alex Kroman, general manager and senior vice president for product engineering for New […]
Service Level Objectives – Techstrong TV
Service Level Objectives (SLOs) are being more widely discussed as they provide a clear path to delivering exceptional results by defining clear reliability goals. Kit provides updates on the community, use cases and best practices. The video and a transcript of the conversation are below. Recording: This is […]
Cortex Expands Microservices Catalog to Improve Collaboration
Cortex, a provider of a catalog for tracking the ownership of microservices, today announced it has added a service creation capability that enables developers to use templates to scaffold new services in five minutes. In addition, the company has added a Cortex Teams offering that improves collaboration across teams of developers working on interdependent microservices. […]
Nobl9 Adds Hydrogen Platform to Surface Technical Debt Issues
Nobl9 today unveiled a Hydrogen platform that makes it simpler for DevOps teams to identify technical debt issues as they manage service level objectives (SLOs) as code. Hydrogen enables DevOps teams to define SLOs using a simple wizard or by embedding code within their application as part of a DevOps workflow. That code is then […]
Chicken Soup for the SLO
Since time immemorial, humans have struggled to communicate. From myth to the modern era, our most memorable stories often involve individuals or groups seeking to be understood in order to avoid conflict. Be it the biblical allegory of Babel to the more recent Star Trek: The Next Generation episode of “Darmok,” a deep fascination with […]
Automation is Needed for Reliable Cloud Platforms
From six to 1,400 microservices in less than five years? At first glance, that sounds like overwhelming complexity. Can you actually see the entire system across all of the microservices? This is the key to highly available and reliable SaaS cloud platforms. But what does this mean, and how can SaaS providers achieve it? Over […]
Nobl9 Makes SLO Specification Open Source
During an online SLOconf event today, Nobl9 revealed that the platform it created to enable IT teams to achieve service level objectives (SLOs) is now available under an open source Apache license. Brian Singer, chief product officer for Nobl9, said the goal is to make a YAML specification format for defining SLOs that includes a […]
Empowering BizDevOps Teams With SLOs
When BizDevOps teams are drowning in logs and false alerts and are spending more time on manual processes than on building and deploying new applications and features, the work suffers, morale suffers and the organization as a whole suffers. Releasing better and more secure software, faster and with real business impacts starts with a robust […]
SREs: Stop Asking Your Product Managers for SLOs
One of the fundamental premises of software reliability engineering is that you should base your reliability goals—i.e., your service level objectives (SLOs)—on the level of service that keeps your customers happy. The problem is, defining what makes your customers happy requires communication between software reliability engineers (SREs) and product managers (PMs) (aka business stakeholders), and […]









