Event Traffic and Group Performance Dashboards Deliver Insights about Customer Experience Degradations, Team Impact and Response Speed SAN RAMON, CA — July 14, 2019 — xMatters (www.xmatters.com), a digital service availability platform that prevents technology issues from becoming business problems, today announced new product advancements that provide DevOps teams comprehensive insights into incidents and their […]
Survey: More Than Half of Consumers Have Experienced Increased Digital Service Problems During Work from Home Period Despite IT Confidence in Current Tools and Processes
Surge in reliance on digital services during COVID-19 forces strain on IT teams’ digital transformation readiness and work-life balance SAN RAMON, Calif.–(BUSINESS WIRE)–xMatters (www.xmatters.com), a digital service availability platform that prevents IT issues from becoming business problems, today announced survey findings and an infographic that reveal how the COVID-19 pandemic has impacted the role of digital […]
xMatters Looks to Meld DevOps and ITIL
With the launch today of a flow design tool from xMatters, the divide between DevOps and ITIL-based approaches to managing IT is narrowing. xMatters Flow Designer is a drag-and-drop graphical tool that either developers or IT operation teams can employ to create incident management workflows on top of xMatters incident management software. Doug Peete, chief […]
xMatters Incorporates Stackdriver APM Metrics from Google
As a set of application monitoring services on the Google Cloud Platform (GCP) for driving DevOps processes, Stackdriver has been steadily gaining adherents, especially since Google extended the reach of that service into the realm of on-premises systems. Today xMatters, a provider of incident management tools, announced it is integrating alerts and data generated by […]
Swarms: Adapting Guilds To Scale Agility
In my first article in this series, “Using Guilds to Combat Information Silos,” I reviewed the adoption of guilds at xMatters. As our company has grown, we’ve used guilds to keep critical information from languishing in silos—as often happens when an organization scales. Guilds have helped our engineers apply their creativity and critical problem-solving skills […]
Using Guilds to Combat Information Silos
At xMatters, our group of 100 or so talented engineers is subdivided into teams tackling everything from front-end work to release automation to user interface (UI) and user experience (UX). As is common in an agile-minded organization, our engineering team members are cross-functional, with knowledge and expertise that carries over into areas outside their main […]
xMatters Sees Value in Continuous Testing
xMatters builds an intelligent communications platform that alerts and connects company stakeholders for IT incident response and in manufacturing line workflow support and DevOps systems scenarios. Customers who count on xMatters also count on the effectiveness of the vendor’s continuous testing mechanisms: A failure of continuous testing early on at xMatters could lead to a […]
xMatters Boosts DevOps in the Enterprise with New Integration Platform
Next-Generation Intelligent Communications Technology Integrates Processes and Systems for Enterprise DevOps Stakeholders London, UK. — 23rd February, 2016 — xMatters, inc., a leader in communication-enabled business processes, today announced the release of its integration platform – enhanced connectivity technology designed to help enterprises overcome key hurdles in DevOps adoption. "IT support and service management tools […]