DevOps Institute: Tell us about your organization. TaUB Solutions: TaUB Solutions is a consulting-cum-training organization based in Bangalore India. Our vision is to take the customers beyond the existing state of maturity to envisioned business outcomes. We serve a lot of customers in southeast Asian region by delivering consulting assignments on ITSM, IT governance, project […]
MTTR: The Magic Metric
How do you improve with one metric quality, cost, performance, employee and, most importantly, customer satisfaction? I think MTTR is one to consider, but with a DevOps twist (agile+lean+ITSM). The thing I love about DevOps is that it allows for people to think differently. DevOps is the movement driving organizations to find new ways of […]
Rep Spotlight: Global Lynx
DevOps Institute: Tell us a little about your organization: Global Lynx: Global Lynx is a leading and fast-growing IT consulting and training company that assists companies and government agencies improve the competence and skills of their IT organization, enhance the maturity of their IT governance and improve the quality and effectiveness of their IT operations, […]
What is a DevOps ‘Best Practice’?
In IT, we love our frameworks. Whether agile, ITIL, lean, cobit, six sigma or others, our thirst for “best practice” guidance seems to be unquenchable. The concept of a “best practice” is an enigma. Who decides if a practice is actually the best? And best for whom? While an “adopt and adapt” mentality is advocated […]
Simulation: The ‘Aha’ Moment for DevOps Adoption
Every IT transformation requires that people, process and technology align and work together to achieve success. As organizations begin to appreciate the benefits of a DevOps approach and look to change to a DevOps model of software development and release, there will be significant pressure on people, process and technology to support that change properly. […]
DevOps is ITSM Best Practice!
What boggles the mind is that opponents of DevOps use risk as an excuse why DevOps would not work in their environments and why using the “traditional ITSM” approach is better and safer. When I start asking them about their transition practices, specifically the alignment between transition, change, test and release models, I soon find […]
Introducing PEOPLECERT, DOI’s Examination Partner
The DevOps Institute (DOI) is proud to introduce you to PEOPLECERT, our strategic examination and accreditation partner. Since DOI’s inception in 2015, PEOPLECERT has been supporting our Registered Education Partners and administering DOI’s certification exams worldwide. To date, these certifications include DevOps Foundation®, Certified Agile Service Manager (CASM)® and Certified Agile Process Owner (CAPO)®. Going […]
DevOps by Osmosis — Is That Even Possible?
“We don’t do DevOps. We can’t, as our development plans are agreed so far in advance and our priority from a production point of view is to keep our systems available 24/7.” I heard this comment from a pal of mine as we had a quiet beer over the weekend, but I’m sure this comment, […]
DevOps: Metrics Do Matter
One of my favorite quotes about metrics or KPIs is from Jim Fowler, CIO of GE Capital: “Don’t measure me on cost or traditional IT metrics, but on the metrics of the business.” It’s a perfect tee-up for me to talk about metrics in the context of DevOps. DevOps is the movement of enabling a […]
The DevOps Institute, What a Difference a Year Makes
It was just about a year ago that we announced the formation of the DevOps Institute (DOI) here on staging-devopsy.kinsta.cloud. Wow, what a difference a year makes! Some folks thought that formal training and testing for DevOps knowledge was sacrilegious, others thought it a joke, others that it was pre-mature. But here we are a […]