Reliance on machine learning algorithms and other forms of artificial intelligence (AI) to not just run application tests at scale but actually construct them may be about to increase. The latest release of a Digital Automation Intelligence (DAI) Suite from Eggplant enhances the AI capabilities baked into the testing tool to include the capture and […]
The ‘Blockbuster Effect’ in the Age Of Automation
Saying that new jobs will always be created to replace those that have been eliminated by automation is a mechanism for avoiding a real problem that’s lurking on the horizon. In 2004, at the height of its popularity, Blockbuster Video had more than 9,000 stores and employed more than 80,000 people worldwide. About 50,000 of […]
5 Key 2018 Tech Predictions for the C-Suite
The most important digital trends for C-level business leaders to consider in 2018 relate to digital transformation, artificial intelligence (AI), internet of things (IoT), General Data Protection Regulation (GDPR) compliance and cybersecurity. Read on for insights and predictions about why these topics will matter so much to C-suites in 2018. Prediction 1: Digital Transformation—All Aboard! […]
AI Delivering on the Business Analytics Promise
There’s a revolution underway in data analytics that could create a competitive advantage for companies that jump on it. C-suites, take note: AI-powered business analytics is finally delivering future-facing data points that CEOs need to guide their businesses to the sweet spot. The artificial intelligence (AI) technologies machine learning and deep learning are being used […]
Strap in, CIOs: Analysts Predict Wild Ride for 2018-2020
Digital transformation is the underlying theme of many of the 2018 and beyond IT predictions made recently by analyst firms Forrester, Gartner and IDC. Technologies such as cloud, AI, data analytics, big data, blockchain, IoT, conversational interfaces, DevOps and cybersecurity will also force CIOs to perform a juggling act. The rapid evolution of these technologies […]
IPsoft’s 1Desk Advances AI Labor Force Reality
IPsoft wants to put a digital face on the future of IT operations that will be infused by artificial intelligence (AI). Its recently launched 1Desk service desk combines the Amelia digital assistant with IPsoft’s Apollo virtual engineer technology to automate multiple backend processes. Allan Anderson, director of enterprise solutions for IPsoft, says 1Desk effectively combines […]
AT&T Democratizes Acumos Code for AI
AT&T and India IT outsourcing company Tech Mahindra announced that code the companies jointly developed to drive artificial intelligence (AI) applications is being contributed to the Linux Foundation. Mazin Gilbert, vice president of advanced technology for AT&T Labs, says the goal of Acumos is to not only democratize access to AI software, but also consume […]
The Need for Speed Demands New-Era APM
Applications have become the primary conduit by which customers experience a brand, making the application experience critical to business success. As such, continuous delivery and highly available systems that deliver optimal end user experiences at lightning speed have become top priorities for organizations. Modern IT is all about speed, efficiency and customer experience. Simply put, […]
BMC to Infuse AI Across Software Portfolio
At its recent BMC Exchange event, BMC Software announced it will be infusing machine learning algorithms and other artificial intelligence (AI) technologies across its entire portfolio of IT operations software. The first instance of BMC software to make use of machine learning algorithms is the latest version of TrueSight AIOps platform, which ingests data from […]
Machine Learning Is Working for CIOs, Vendor Survey Finds
AI’s time has finally come, if a new survey commissioned by ServiceNow is to be believed. Its results showed that nearly 90 percent of CIOs are at least dabbling with machine learning, with 53 percent calling it an area of strategic focus for their companies. What’s more, almost 70 percent of the CIOs surveyed say […]










