Every once in a while, a trend becomes broad enough that I feel the need to offer career advice. This year it will be simple: Know enough about AI/ML to be dangerous. We are past the point where not having at least a basic understanding is a good idea. Looking around the data center, AI […]
BMC Acquires StreamWeaver to Advance AIOps Strategy
BMC has acquired StreamWeaver, a provider of a platform that makes it simpler to capture streaming data in real-time, as part of an effort to extend the BMC Helix IT operations platform infused with artificial intelligence (AIOps). Financial terms of the transaction were not disclosed. Margaret Lee, general manager and senior vice president for digital […]
Dell Updates AIOps Platform to Better Automate IT Ops
Dell Technologies this week updated its IT operations platform infused with artificial intelligence, dubbed CloudIQ, to add support for its PowerEdge servers. In addition, Dell pledged to add support for its PowerSwitch networking hardware next month as part of an ongoing effort to extend the reach of its AIOps platform across the entire Dell EMC […]
3 Pillars of Autonomous IT Ops
Imagine a future where human IT operators and intelligent systems work together in a virtual operations room; the systems do the heavy lifting while the humans supervise. This may seem like science fiction, but the truth is we are already on the way to that future with AIOps. While actual AI-augmented teams are still quite […]
Why You Should Use GitOps to Experiment With AI
As the pace at which artificial intelligence (AI) models are being constructed and inevitably updated starts to increase, it’s becoming more apparent that the pace at which data science teams are currently experimenting also needs to dramatically quicken. Many data science teams today are fortunate if they manage to successfully deploy two AI models in […]
SREs Say AIOps Doesn’t Live Up to the Hype
What can you expect when investing in artificial intelligence for IT operations (AIOps)? Real-time visibility across huge volumes of information. Lightning-fast event correlation and anomaly detection. Automated remediation and self-healing, without Ops personnel having to lift a finger. It all sounds amazing—at least, if you believe the marketing hype. But do those kinds of AIOps […]
Why AIOps Is Critical for Pandemic Business Recovery
As businesses worked to stay afloat over the last year, innovation in many areas fell behind. Business leaders struggled to understand the short-term and long-term impact the COVID-19 pandemic would have on their business, while employees worried about losing their jobs and customers scrambled to rearrange budgets. As we near the end and can finally […]
Dear Vendor: Letter to Technology Vendors
While I was writing my “Dear Management …” post, something was going on behind the scenes that inspired me to write another. We all have things we wish to say to vendors; this open letter picks some of the big points that they seem to invariably struggle with. Dear Vendor, We want to use your […]
Why Real-Time Asset Intelligence is a Must
Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents. Why not just CMDB? CMDB systems […]
Achieving Reliable Observability Part 1 – Making Cloud-Native Observability More Robust
I was having a conversation with a CxO level customer as part of an AIOps/Observability workshop, and from what I could tell, most are confused about how to properly operationalize cloud-native production environments – especially the monitoring/observability portion. Here is how the conversation went. “Andy, we are thinking about getting [vendor] to use for our […]
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