DevOps is an attempt to scale technology with humans but AIOps is the ultimate answer. In today’s world, where so many essential business tasks have become digitized, IT teams must deal with constant change while ensuring zero downtime. The irony is that, although IT has become business-critical, the productivity and agility of the people building […]
IBM Launches Ambitious AIOps Initiative
IBM today announced it will apply a range of artificial intelligence (AI) technologies to automate the management of IT operations and modernize applications, also known as AIOps. Announced at IBM’s Think Digital conference, Watson AIOps leverages algorithms to continuously optimize IT operations while Accelerator for Application Modernization with AI is a suite of tools that […]
Moogsoft Expands Reach of AIOps Platform
Moogsoft this week updated its AIOps platform to enable IT organizations to construct a virtual network operations center (NOC) that pulls in data from incident management and DevOps platforms for remote IT management. Adam Frank, vice president of product and design at Moogsoft, said version 8.0 of Moogsoft Enterprise enables IT teams to aggregate alerts […]
AIOps 2020: IT Talent Is the Game-Changer
Artificial intelligence for IT operations (AIOps) is a fairly new catch-all term for any multi-layered development initiative involving big data analytics, machine learning and/or AI to automate and solve business and IT problems. Definitions vary, but most support the notion that AIOps improve IT performance, infrastructure, cloud and operations. This is a dramatic shift in […]
6 Common Pitfalls to Avoid While Building Out Your AI Tools
Enterprise-level companies, with thousands of employees across the globe, can have their AI framework replicated by B2B companies of nearly any size. In fact, even without access to a ton of proprietary data and immense computational power, you can build out effective AI tools. To begin with, you can introduce publicly available datasets from movie […]
Build Better CX Across the Entire User Journey with AIOps
Ready or not, digital experiences are now the gateway to customers and the standard-bearer of a company’s brand. Yet, as apps become more distributed, more intelligent and more real-time, they continue to run on infrastructure that resides within on-prem data centers as well as multiple public clouds. This complexity is underscored by gaps across IT […]
New Relic Extends Reach and Scope of AI Capabilities
New Relic this week announced it has extended the capabilities within its New Relic AI module to include support for additional data sources and provide access to more advanced analytics. Integrations with Splunk, Grafana, Prometheus and Amazon CloudWatch are now provided along with support for a number of incident management platforms, including ServiceNow, OpsGenie and […]
Intelligent Virtual Assistants and Their Role in Helping Brands Transform Customer Experiences
The relationship between computers and humans has undergone a significant paradigm shift over several decades. From the emergence of the web in 1995 to applications or apps in 2005, technology has grown by leaps and bounds as the years progressed. This growth has brought technology to the modern era, where artificial intelligence (AI) has ultimately […]
AIoT and Intelligence on the Edge
Recently, one of the biggest convergences is between the fields of AI/ML and IoT, which enables the rise of Artificial Intelligence of Things (AIoT). AIoT combines data collected by sensors and other devices with the intelligence offered by AI/ML to enable real-time, intelligence on the edge. By converging AI/ML and IoT capabilities, AIoT solves two […]
COVID-19 Response: Espressive Makes AI Help Desk Free for 90 Days
Espressive, a provider of a help desk software that makes extensive use of artificial intelligence (AI), announced this week it will provide free access to its software-as-a-service (SaaS) platform for the next 90 days. Company CEO Pat Calhoun said the COVID-19 Rapid Assistance Program is intended to provide a way to augment existing help desks […]
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