It’s now been a year since ServiceNow launched its DevOps integration initiative. Since then, thanks to the arrival of the COVID-19 pandemic, the way organizations manage IT has utterly changed. With more employees now regularly working from home, more organizations have shifted toward relying on IT service management (ITSM) platforms that, like ServiceNow, run in […]
ServiceNow and Workplace from Facebook Expand Integrations to Improve the Employee Experience
Companies to provide enhanced collaboration and digital workflow offerings for the distributed workforce SANTA CLARA and SAN FRANCISCO, Calif. — November 18, 2020 —ServiceNow (NYSE: NOW) and Workplace from Facebook today announced new integrations designed to create great experiences for the growing distributed workforce. Together, ServiceNow and Workplace from Facebook will help make work, work […]
ServiceNow Delivers New Native Workflows in Microsoft Teams to Power the Future of Work
ServiceNow Deepens Partnership with Microsoft to Deliver Transformative Employee Experiences Santa Clara, Calif. – September 22, 2020 – ServiceNow (NYSE: NOW), the company that makes work, work better for people, today announced the expansion of its partnership with Microsoft to deliver elevated digital experiences that meet employees where they are. At Microsoft Ignite 2020, ServiceNow introduced […]
Tricentis extends leadership in enterprise application delivery; launches fully automated testing for ServiceNow
New Tricentis Test Automation Solution for ServiceNow enables 40x faster testing Mountain View, Calif. — Sept. 2, 2020 — Tricentis, the world’s #1 continuous testing platform, today announced a dramatic new way to automate ServiceNow testing with its new solution, Tricentis Test Automation for ServiceNow. This news follows Tricentis’ recently expanded partnership with SAP and […]
DXC Introduces Corporate Incident Response Application to Help Businesses Proactively Reduce Risk
Banco Santander streamlines crisis management systems and the Nordex Group improves worker safety through Corporate Incident Response application features TYSONS, Va., May 21, 2020 — DXC Technology (NYSE: DXC) today introduced its Corporate Incident Response (CIR) application for ServiceNow to enable organizations like Banco Santander, one of the largest retail and commercial banks in the world, and the Nordex […]
ServiceNow Makes the DevOps Connection
ServiceNow today announced it is extending the reach of its IT operations management platform to integrate with a variety of DevOps platforms. Richard Hawes, director of product marketing for ServiceNow, said ServiceNow DevOps will provide IT operations teams relying on an ITIL-based framework accessed as a software-as-a-service (SaaS) application visibility into DevOps processes and events […]
Crossing the Ecosystem Boundaries: How ServiceNow, Salesforce and Atlassian Work Together
Although these platforms were originally designed to serve different functional roles—Atlassian’s help desk, ServiceNow’s IT service management and Salesforces’ sales and CRM—from the outset, they all addressed the evolving mega-management and leadership issue: collaboration across teams and business units. Independent action, siloed organizations and disconnected thinking was increasingly giving way to more agile, interdependent, collaborative […]
IBM Allies with ServiceNow to Bridge DevOps Divide with ITIL
IBM and ServiceNow today announced an alliance under which IBM Global Technology Services (GTS) will collaborate with ServiceNow to make DevOps processes and events managed via the IBM Cloud Migration Factory visible to a cloud-based IT service management platform from ServiceNow based on the ITIL framework. Jim Comfort, general manager for cloud services at IBM […]
Chef Automate Incident Creation Receives Application Certification from ServiceNow®
New integration gives customers streamlined access to handle incident management to greatly reduce resolution time and offer greater end-user visibility and productivity SEATTLE – September 11, 2018 – Chef, the leader in Continuous Automation, today announced it has received certification of its Chef Automate Incident Creation application with ServiceNow, available now in the ServiceNow […]