During a sudden surge in online traffic like the one many companies have seen over the past few months, automated testing can help organizations optimize the customer experience Imagine you manage an e-commerce office supply company and are dealing with a sudden surge in traffic—with more people working from home, demand for your products has […]
Embedded Analytics Essentials: A Checklist for Success
Integrating the analytics capabilities into your application can be easier than you think Today, the ability to create and explore dashboards and reports, embedded directly into the apps your customers use every day, is no longer a luxury but a necessity to keep your product competitive and deliver value to users. Embedded analytics brings many […]
Preparing for Digital Life After COVID-19
The shift to a digitally dependent remote workforce across numerous industries was instantaneous for organizations after the COVID-19 pandemic spread, and after months of adapting, this way of life has become “a new normal.” IT professionals are facing unprecedented pressure to meet the increased demands they are experiencing now and preparing for the changes that […]
Catchpoint Acquires Webpagetest.org Service
Catchpoint this week announced it has acquired Webpagetest.org as part of an effort to expand use of the open source web performance testing service. Led by Patrick Meenan, the Webpagetest service is already relied on by more than 1 million users per month to instantly run tests of websites and applications from various locations, which […]
How to Minimize Latency and Its Impact on UX
Latency can have an enormous impact on user experience. Here’s what you need to know to mitigate latency before it impacts your customer experience Businesses have been digitizing for decades, but recent events have accelerated the process beyond all expectations. Customers are now using more digital services than ever, and their switching costs are often […]
Eggplant Injects AI Into Application Testing
Eggplant has infused its automated testing platform with deep learning algorithms that automatically identify and classify user interface (UI) elements such as buttons and text fields across any platform and then generate all the automation assets needed to instantly run a test. In addition, Eggplant has made it easier to visualize the overlap between common […]
Build Better CX Across the Entire User Journey with AIOps
Ready or not, digital experiences are now the gateway to customers and the standard-bearer of a company’s brand. Yet, as apps become more distributed, more intelligent and more real-time, they continue to run on infrastructure that resides within on-prem data centers as well as multiple public clouds. This complexity is underscored by gaps across IT […]
Dynatrace Extends APM Reach Into Business Analytics
A growing number of providers of tools widely employed by DevOps teams that are extending their reach into business analytics has been joined by Dynatrace. The provider of a namesake application performance management (APM) platform unveiled a set of business analytics applications aimed at application owners who need to understand how changes to the application […]
Catchpoint Expands Network Monitoring Service Reach
Catchpoint has expanded the number of locations worldwide from which it is gathering telemetry data for its networking monitoring service to more than 825 sites. Drit Suljoti, chief product officer for Catchpoint, said as applications continue to become more distributed, the worlds of DevOps and network operations (NetOps) converge. DevOps teams need more visibility into […]
Integrating the Impactful Immersive Experience Team
Immersive: providing, involving or characterized by deep absorption or immersion in something (such as an activity or a real or artificial environment) — Merriam Webster Dictionary We immerse a teabag into hot water to brew tea, but when we speak of the “immersive experience” we’re not planning to boil anyone. We may, however, make them […]