Atlassian added generative AI capabilities to Jira Service Management, an ITSM platform built on top of Jira.
DevOps and ITIL Integration: Driving Collaborative Agility in ITSM
Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. […]
SolarWinds Adds Service Management Platform to Portfolio
SolarWinds has added a service management capability to its portfolio as part of an effort to make it simpler for IT teams to align support services with specific functions. At […]
Cloud Orchestration and its Impact on DevOps Teams
Cloud orchestration enables organizations and DevOps teams to more easily monitor, control and optimize their cloud environments.
Survey Sees Value But Limited Understanding of Platform Engineering
Platform engineering is emerging as method for managing DevOps at scale, but a survey suggested that many organizations are still not clear on the concept.
BMC Adds Generative AI Capabilities to Helix Management Platform
BMC today revealed it is embedding generative artificial intelligence (AI) capabilities across its BMC Helix service and operations management platforms. BMC CTO Ram Chakravarti said the company is incorporating the […]
Dell Looks to Expand Pool of Available DevOps Expertise
Dell Technologies has quietly launched a training and education initiative to significantly expand the number of IT professionals that have DevOps skills. Brad Maltz, senior director for DevOps and developer […]
Device42 Brings Power and Carbon Emission Tracking to IT Asset Management
Device42 today made available a power and CO2 Summary Dashboard to its agentless platform that employs machine learning algorithms to discover and track IT assets. Raj Jalan, Device42 CEO, said […]
Cisco Streamlines Licensing Options for IT Operations Platform
Cisco has reduced the number of licensing options for its Intersight operations platform to two as part of an effort to make the software-as-a-service (SaaS) platform for managing on-premises and […]
3 Performance Challenges as Chatbot Adoption Grows
Today, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are […]
