At the BMC Exchange conference this week, BMC revealed it has updated its Helix IT service management (ITSM) platform to include mapping and discovery capabilities. Those updates make it simpler […]
OpenText to Create Software Powerhouse – Acquires Micro Focus for $6B
OpenText this week announced it will acquire Micro Focus for $6 billion. The acquisition is part of an effort to reinvigorate a broad portfolio of information management, application development and […]
Kyndryl Aligns with Microsoft in the Cloud
Following its spinout from IBM, Kyndryl has allied with Microsoft to increase the scope of IT services it provides on the Azure public cloud. Stephen Leonard, leader of global alliances […]
BMC Looks to Advance ServiceOps Approach to Managing IT
During an online BMC Exchange event, BMC announced it expanded its portfolio of IT management offerings as part of an ongoing effort to unify traditional IT service management and DevOps […]
3 Pillars of Autonomous IT Ops
Imagine a future where human IT operators and intelligent systems work together in a virtual operations room; the systems do the heavy lifting while the humans supervise. This may seem […]
How to Successfully Scale Agile
Agile has proved its value to businesses across industries and geographies. In fact, the pandemic elevated it to an absolute necessity for organizations’ success and survival. Business leaders around the […]
Choosing an Incident Management Platform
When you’re feeling the stress and pain of manually managing incidents and incident response, making the decision to find an incident management tool is a no-brainer. But how do you […]
Atlassian Delivers on Forge App Dev Platform Promise
Atlassian this week made available a Forge platform for building applications that complements its existing portfolio. Mike Tria, head of platform engineering for Atlassian, said Forge is intended to provide […]
Blips and Downtime: Incident Management 101
Nothing gets the blood pumping like seeing an IT incident alert flash across the screen. Is the network traffic anomaly a potential intrusion? Are we about to have an outage? […]
ServiceNow Shifts to Single Unified Agent
ServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general […]
