By adopting DevOps, Kubernetes and containers you can accelerate innovation and deliver a better experience for customers and employees. While Kubernetes adoption simplifies application deployment, security needs to adapt and be cloud-first, open and frictionless as a new set of complexities may surface. Check out this interview with Sysdig Founder and CTO Loris Degioanni to […]
PagerDuty Applies AIOps to IT Incident Management
PagerDuty, at its online Summit20 conference today, unveiled a bevy of updates that apply machine learning algorithms across a wide range of workflows across the PagerDuty incident response platform. In addition, PagerDuty today announced it will acquire Rundeck, a provider of an IT automation platform that auto-remediates incidents by enabling playbooks to automatically execute whenever […]
When IT Disaster Strikes, Part 3: Conducting a Blameless Post-Mortem
In the first and second parts of this three-part series, we looked at how organizations can effectively resolve incidents and the role of each person involved in the resolution process. In this final piece, we’ll look at what organizations must do post-incident to better understand what went wrong and learn from their response. At the […]
3 Best Practices for Better Incident Response
It only takes a headline-grabbing mass internet outage or two to drive home the financial and brand incentives of keeping an application up at all times. That’s why in today’s DevOps organizations, incident response is a common topic of conversation. There’s a lot of talk within the DevOps community about organizational processes and designs for […]
6 Must-Haves When Using Chat for Incident Management
Over the last few years, teams have realized the benefits of sharing and distributing knowledge in chat applications such as Slack. Today, teams are extending the use of these applications beyond collaboration by embracing ChatOps. ChatOps empowers teams by bringing complex day-to-day operational work into shared chat channels. If done correctly, it drastically reduces context […]
VMware Aims to Advance Application Security
Most of the tasks associated with maintaining IT security assume that IT security professionals should discover and neutralize all potential threats to an application. At the VMworld 2017 conference this week, VMware is seeking to turn that notion of IT security on its head by focusing the efforts of IT security professionals on the known […]
The Shifting Data Protection Paradigm: Proactive vs. Reactive
The ever-evolving threat landscape over the last few years should have prompted organizations of all sizes to revise their data protection methods. The volume of incoming data is now staggering, and will only continue to increase—and much of that data is sensitive or of great value to cybercriminals. Data may be structured or unstructured, distributed […]
When IT Disaster Strikes, Part 1: Resolving Incidents
As a developer or operations team member, there is nothing quite like the dread you feel when you hear the familiar ringtone of your on-call page at 3 a.m. Being on call means that you may be contacted at any time to investigate and fix issues that arise for the system, but that doesn’t mean […]
Avoid the DevOps Temptation to Build It Yourself
As tempting as building your own DevOps incident communication tool sounds, you should think twice. My colleagues and I recently were on the phone with a company seeking an IT incident communications and collaboration solution (a.k.a. IT alerting) to eliminate the time wasted with inefficient communications between teams when dealing with major IT issues. We […]
PagerDuty acquires Event Enrichment HQ to speed incident resolution
Together PagerDuty and Event Enrichment HQ Integrate Event and Incident Management I had a chance to speak yesterday with CEO Alex Solomon, PagerDuty’s Product VP Jonathon Wilkinson and Ophir Ronen, Event Enrichment HQ Co-Founder and now Product Director at PagerDuty. They all believe that this is a significant move by PagerDuty to help overcome the desensitization that […]
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