DevOps is an attempt to scale technology with humans but AIOps is the ultimate answer. In today’s world, where so many essential business tasks have become digitized, IT teams must deal with constant change while ensuring zero downtime. The irony is that, although IT has become business-critical, the productivity and agility of the people building […]
DevOps for the Rest of Ops
The IT pro gig usually includes a basic headwind. They’re part of a cost center, and budget for resources and staff are limited by design unless they’re managing a strategic initiative, which—at least for a while—is more generously funded. Early adopters of DevOps, Agile or site reliability engineering (SRE) teams have been budget beneficiaries when […]
How Enterprise Architects Can Help IT Operations
Traditionally, the role of IT operations has been to keep apps and systems running well for the business. But in the era of cloud, DevOps and disruptive technology, keeping the lights on isn’t enough. IT operations people need a broader view of business needs. They need to evolve the infrastructure stack in ways that will […]
A Deep Dive Into AI for IT Operations
Traditional IT administration and management techniques are reforming. By employing artificial intelligence (AI), IT operations are taking an interesting turn in the field of advancements. The term “AIOps” stands for Artificial Intelligence for the IT Operations. AIOps uses AI techniques and algorithms to monitor the data as well as reduce the blackout times. The dominance […]
Edge Computing and ITOps: Opportunities and Challenges
Edge computing is growing quickly, but IT operations need to evolve as well to effectively monitor and manage new devices, sensors, applications and data. Growing enterprise edge ecosystems should integrate and become part of centrally managed ITOM systems. Edge computing is hard to define and is running high on the hype scale. But, research and […]
Predictions 2020: Key Trends that Will Shape the Autonomous Digital Enterprise
As 2019 comes to an end, and we look toward trends driving innovation in 2020 and beyond, technology advancements in hyper automation, AIOps, edge computing and the convergence of IT service management and IT operations management will be at the forefront. Autonomous Digital Enterprise In order to thrive in the 2025 futurescape, organizations will need […]
The Role of Containers in Business Transformation
Containers hold new promise for business and digital transformation. Yet many differences exist between monitoring containers and monitoring other elements of infrastructure, such as VMs, storage, memory and compute. Understanding those differences is vital for ITOps managers as they navigate their businesses’ digital transformation. Interestingly, the differences are as much technical as they are organizational. […]
From Pets to X-as-Code: Enabling Control and Predictability for ITOps at Scale
Amy Wheelus, vice president of network cloud at AT&T, recently spoke about declarative predictability at the Open Networking Summit in Antwerp. AT&T is the world’s largest telecommunications company providing mission critical communication services where people’s jobs–and lives–can be on the line. As they move away from labor-intensive IT operations toward cloud-native automation, there is a […]
Chaos Engineering for ITOps
Chaos engineering (CE) is the discipline of experimenting on a system in order to build confidence in the system’s capability to withstand turbulent conditions in production. This approach is becoming commonplace in software development and operations (DevOps) practices. But how would its application extend to ITOps? CE for ITOps offers a similar framework for stress-testing […]
Why ITOps Is Moving to the Cloud
There’s been a lot of movement in the IT operations management (ITOM) business lately, from the acquisition of SignalFx by Splunk to the PagerDuty IPO, and all signs point to a Datadog IPO in the future. What’s with all this consolidation? I believe we’re seeing the rise of a future-state of ITOM; that is to […]