We still hear a lot about mode-1 and mode-2 in enterprise IT. Like many other large enterprises, you might have adopted the terminology introduced by Gartner and use it every day to shape the way you deliver and operate technology. However, I have always been uncomfortable with the idea of bimodal, as it ignores architectural […]
From One-Size-Fits-All to Custom-Fit for IT Ops
The downfall of the all-in-one IT management suite and the rise of the customized IT Ops toolchain Here is how enterprise IT Ops used to work: you would make your choice among the Big Four vendors and buy in (quite literally!) to their strategy. This meant a suite of products that came preintegrated (more or […]
Measure What’s Important: DevFinOps
Lately there seem to have been quite a few DevSomethingOps terms being coined. However, I do think we need one more: DevFinOps. Dev-What-Ops? One of the biggest problems in IT is working out the cost of IT. Left unchecked, IT will expand to fill whatever budget it is given. This may mean evermore involved business […]
AIOps: Managing the Second Law of IT Ops
Or, why IT systems keep breaking The tension between the two halves of DevOps is long-standing, going back long before the term was even invented. What underlies the split between Development and Operations is a fundamental difference, like an actual physical law. Let’s explore that analogy together. IT Ops is fundamentally a constant fight against […]
From Waterfall Incident Management to Collaborative IT Operations
What can Ops learn from Dev in the transition from sequential, reactive IT support to real-time DevOps? One of the signature ideas of DevOps is right there in the name: the blurring of the boundary between the historically separate worlds of Development and Operations. On the face of it, this seems like a great idea. […]
Developers Cite Startling Lack of Digital Leadership
Despite app backlogs, developers say their efforts are underfunded and undertrained, and lack a priority for security We’ve long written about the challenges enterprises face when developing the apps they need, digging out of app backlogs and technical debt, and the overall importance of running a productive development pipeline. And, how to keep up, enterprise’s […]
“Show Me The Money!” – Delivering DevOps Value
HM Heath Solutions delivers new business applications in the healthcare industry to 35 million customers. In order to embark on their DevOps journey to improve software delivery, Valerie Scott, their Manager of Shared Services Division, had to show senior management an ROI on a successful project, before they would invest fully. On June 2, Val Scott […]
Chasing consistency across the wild seas of enterprise IT
Despite seemingly never-ending arguments to the contrary, DevOps has firmly arrived in the enterprise. No, the question is no longer if DevOps is appropriate for the enterprise anymore – the more appropriate question is to what extent has DevOps made its impact on the typical enterprise. But the enterprise move to DevOps isn’t a straight […]